Stage 3 Panels for Children's Act Complaints
This one day course is designed to enable you to chair or contribute to Stage 3 Panels in accordance with the law and best practice.
You will explore the regulations and guidance, the role of panel members and what makes a good panel report. We will also consider how to deal with disagreements in decision-making and how to develop child-centred practice.
The course is divided into exercises and activities that make the learning easier to digest and encourages you to absorb the knowledge in a practical and tangible way.
“Comprehensive content and good trainer knowledge.” Independent Person
Who the course is for
The course is designed for experienced Independent Persons and others who may attend or sit on Stage 3 Panels. It is particularly recommended for those moving into the role of chair.
Learning outcomes
By the end of the course, you will be able to:
- Summarise the regulations and guidance for Stage 3 Panels
- Describe the role of panel members
- Demonstrate the skills of an effective panel member
- Discuss strategies for dealing with disagreement
- Identify child-centred and anti-discriminatory practice in complaints
- Evaluate what makes a good panel report
Course information
This is a one-day course with training materials.
Also recommended
Related courses and follow-on courses or any prerequisites (if applicable).
Publications
Any related Voice publications (if applicable).
Click below to download the course leaflet.
Book your place!
Please click here to view a calendar of our upcoming training dates. To reserve your place, please complete our online booking form.
If you are interested in a particular training course but cannot see any suitable upcoming dates, please contact us.
Course materials
Everyone who attends a Voice training course is offered access to our online collection of course resources. If you've attended a training course and are registered with this website, please click here to visit our resource library.
