In this course we will equip you with the key legislation and tools available to protect & serve children and young people. You will gain clarity about when a professional should intervene (interfere) or not by considering best child-centred practice and the impact on the child. You will learn a range of soft skills and techniques to handle disputes and conflicts and negotiate positive resolution.

An interactive and reality based training, this programme will provide a memorable and highly useful insight into the reviewing and planning process for all involved.

“Everyone in the room was involved and had the opportunity to be listened to.” Independent Reviewing Officer

Who the course is for

This is essential good practice training for everyone involved in the reviewing & planning processes of a child’s care and development and anyone who wants support in handling the disputes often faced when supporting children & young people in the decision-making process.

“Great pace, creative, achieved all course objectives.” Safeguarding Officer

Learning outcomes

By the end of the course, you will be able to:

• Explain the legal framework and tools available for resolving disputes, including: Human Rights Act, Children’s Act, negotiation, complaints, LA protocol and independent advocacy
• Judge when to interfere and when not to interfere
• Use a range of communication skills to effectively manage conflicts of interest & disputes
• Demonstrate child-centred practice in planning and decision-making

Course information

This is a 1 day course with a free course handbook.

Also recommended

It’s MY Review! – award winning training in child-centred reviews.

Dealing with difficult behaviour.

Click below to download the course leaflet.